Product Manager, Senior - Regulatory

About the role

Responsibilities

• Own the vision, strategy, roadmap, and execution for products and capabilities within Quest Analytics’ regulatory portfolio.
• Identify opportunities to expand within the health plan regulatory market through customer discovery, market research, user feedback, and exploration of underserved needs.
• Take new products and capabilities from discovery and business case through development, launch, adoption, and optimization.
• Develop and defend business cases for new product investments, clearly articulating the customer problem, market opportunity, expected value, and measures of success.
• Develop a deep understanding of regulator customers, users, workflows, and evolving market needs.
• Define and monitor success measures tied to customer value, product adoption, revenue growth, and satisfaction.
• Translate complex healthcare, regulatory, customer, and business needs into clear product and operating requirements.
• Prioritize the product backlog based on strategic value, customer impact, business opportunity, and technical feasibility.
• Partner closely with Engineering throughout discovery and delivery to make thoughtful tradeoffs and build solutions that are scalable and performant.
• Use customer insights, product data, market intelligence, and large complex datasets to guide product decisions.
• Navigate ambiguity, competing priorities, and complex stakeholder needs while maintaining momentum toward key commitments.
• Champion AI-enabled product development practices that allow teams to learn, build, and deliver faster.
• Use AI/LLM tools such as Claude, ChatGPT, Gemini, and emerging technologies for research, insight generation, ideation, requirements development, prototyping, validation, backlog refinement, and documentation.
• Identify opportunities to automate or accelerate research, testing, reporting, and other product workflows.
• Experiment with new ways AI can improve the product lifecycle while applying sound judgment and maintaining appropriate data integrity, security, and compliance standards.
• Share learnings and help the broader Product organization continue developing its AI capabilities.
• Serve as a key Product partner to Engineering, Client Success, Sales, Product Marketing, Analytics, and other stakeholders.
• Build alignment across teams with different priorities and perspectives, influencing decisions without relying on direct authority.
• Partner with go-to-market teams on positioning, launch strategy, sales enablement, and successful product adoption.
• Communicate product strategy, decisions, progress, risks, and results clearly to audiences ranging from technical teams to executive leadership.
• Mentor and support other Product Managers while contributing to the continued development of Quest Analytics’ Product organization.
• 7+ years of Product Management experience within SaaS or equivalent relevant experience; healthcare technology experience strongly preferred.
• Bachelor’s degree required; MBA or advanced degree preferred.
• A proven track record of taking new products or significant capabilities from idea to market, with clear ownership across discovery, development, launch, and optimization.
• Strong expertise in product discovery and modern product delivery methodologies.
• Demonstrated experience leading complex, cross-functional initiatives and driving alignment across Product, Engineering, commercial, and customer-facing teams.
• Hands-on experience using AI/LLM tools to improve research, product documentation, workflow efficiency, ideation, prototyping, or validation.
• Strong customer-discovery skills and the ability to uncover needs that customers may not initially articulate.
• Experience working with large, complex datasets and using data to inform product decisions.
• Ability to develop compelling business cases and connect product investments to measurable customer and business outcomes.
• Proven ability to influence without authority and move teams from discussion to decision and execution.
• Excellent communication, storytelling, facilitation, and executive presentation skills.
• Strong problem-solving skills with the ability to bring structure and clarity to complex or ambiguous challenges.
• A customer-first mindset, high attention to detail, and the ability to thrive in a fast-moving environment.
• Experience within health plans, payer technology, or healthcare SaaS.
• Experience developing products for regulators, government agencies, or highly regulated healthcare environments.
• Knowledge of network adequacy, provider networks, regulatory compliance, provider data, or healthcare analytics.
• Experience launching data-intensive or analytics-driven products.
• Experience using AI to materially accelerate the product development lifecycle—not simply for basic productivity.