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Associate Facilities Coordinator (R6113)

shieldai·Boston, Massachusetts
full timeBoston, Massachusetts

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AT A GLANCE

Facilities Division3+ years experienceFull TimeFull Time Employee

Required

  • 3+ years experience
  • People Leadership
Preferred qualifications are helpful, not automatic disqualifiers.
Apply on Company Site

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With of

About the role

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia-Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit www.shield.ai. Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description: The Front Desk Coordinator serves as the first point of contact for visitors, clients, and employees, creating a professional and welcoming experience. This role is responsible for managing front desk operations, coordinating office activities, and supporting day-to-day administrative and facility needs.

Responsibilities

  • Greet and assist visitors, ensuring a positive and professional first impression
  • Manage emails and general inquiries, routing as appropriate
  • Coordinate visitor access, badging, and check-in processes
  • Maintain front desk organization, cleanliness, and readiness at all times
  • Schedule meetings and manage conference room bookings
  • Support office operations including mail distribution, deliveries, and supply inventory
  • Coordinate with vendors and service providers as needed
  • Assist with planning and execution of office events and meetings
  • Partner with Facilities, IT, and Security teams to support workplace needs
  • Maintain accurate records and handle sensitive information with discretion

Requirements

  • Highschool Diploma or equivalent (Associate or Bachelor’s degree preferred)
  • 1–3 years of experience in a front desk, receptionist, or administrative role
  • Strong verbal and written communication skills
  • Proficiency in Microsoft Office or Google Workspace
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong organizational skills and attention to detail
  • Professional demeanor with a customer-service mindset
  • Experience in a corporate or high-growth blended manufacturing/office environment
  • Familiarity with visitor management systems (Envoy)
  • Experience supporting facilities or office operations
  • Basic knowledge of access control and office security protocols
  • Experience coordinating vendors, deliveries, and events
  • Strong problem-solving skills and ability to work independently
PostedNot listed
Statusactive
CommuteDistance only

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