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Team Lead, Ground Operations (3rd Shift)

zoox·Phoenix, AZ
full timePhoenix, AZ

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AT A GLANCE

OperationsLead level2+ years experienceFull TimeAssociate degree required

Required

  • 2+ years experience
  • People Leadership
  • Process Improvement
  • Associate degree
  • Bachelor’s degree
Preferred qualifications are helpful, not automatic disqualifiers.
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As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities. Service efficiency and comprehensive fleet preparedness are key drivers of our success, making this role cri

About the role

As the Team Lead for Ground Operations (3rd Shift), you will drive operational excellence by leading overnight fleet maintenance, rework, and mission readiness activities. Service efficiency and comprehensive fleet preparedness are key drivers of our success, making this role critical to ensuring that vehicle maintenance, reworks, and fleet readiness activities are optimized overnight during low-demand periods. You will be responsible for the holistic readiness of our vehicle fleet, ensuring maximum fleet uptime and vehicle availability for daytime operations. In this technical leadership role, you will ensure vehicles are configured, maintained, and prepared for service, while shaping a positive workshop and depot culture. You will lead a team of skilled vehicle technicians and readiness and response associates on the overnight shift. By optimizing workflows and taking ownership of mission-critical readiness targets, you will act as a strategic partner to cross-functional teams, translating high-level operational goals into actionable plans for your 3rd-shift crew. Shift: Friday - Tuesday, 10pm - 6am

Requirements

  • 5+ years of hands-on automotive technician experience combined with 2+ years of people leadership or supervisory experience.
  • Willingness and ability to lead overnight operations (3rd shift).
  • Extensive knowledge of automotive maintenance methods, diagnostic methods, parts, and tools, including high proficiency in CAN/LIN architecture, wiring diagrams, and soldering.
  • Proven ability to quickly learn technical subjects.
  • Excellent written and verbal communication skills; must be honest, responsible, and capable of translating technical details for cross-functional stakeholders.
  • Demonstrated ability to manage time, multitask, and drive priorities effectively in a fast-paced, ambiguous startup environment.
  • Clean driving record and the ability to travel locally and nationally (less than 20%).
  • Bachelor's degree in a technical or business field, or a Technical trade school certificate / Associate Degree in automotive repair.
  • Strong understanding of electric vehicle architecture and high-voltage systems.
  • Experience in a fast-paced service environment.
  • Familiarity with Lean, Six Sigma, or other continuous improvement methodologies.
PostedNot listed
Statusactive
CommuteDistance only

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