active · Approximate location

Supervisory Information Technology Specialist (Head, Service Desk Operations)

Library of Congress·Washington, District of Columbia

$143,913–$187,093 / PAotherWashington, District of ColumbiaPosted 14d ago

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AT A GLANCE

Operations$143,913–$187,093 / PAOtherFlexitime.

Required

Sales
Process Improvement

Preferred qualifications are helpful, not automatic disqualifiers.

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About the role

The Library of Congress shares its vast collections of books, manuscripts, photographs, maps, audiovisual materials, and priceless artifacts to cultivate curiosity and spark imagination. We engage, inspire, and inform Congress and the American people with a universal and enduring source of knowledge and creativity. We seek highly talented professionals to join a vibrant and collaborative community. Your work here will have lasting impact on the Library and its users well into the future.

Requirements

Conditions of Employment This announcement has an APPLICATION LIMIT of 200 applications. Therefore, applicants should apply as soon as possible. PLEASE BE ADVISED THAT THIS VACANCY ANNOUNCEMENT WILL AUTOMATICALLY CLOSE AT 11:59PM EST ON THE DATE THAT 200 APPLICATIONS HAVE BEEN RECEIVED UNDER THIS POSTING. If the 200-application limit is not met, the job announcement will close at 11:59 pm, on Friday, October 16, 2026. Applicants need to ensure they provide all supporting documentation at the time they apply for the vacancy announcement. The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies, click the following link: Supervisor Core Competencies Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.