Site/Warehouse Manager

About the role

Responsibilities

• Oversee daily warehouse and site operations, ensuring efficiency, productivity, and safety.
• Coordinate shipping, receiving, inventory management, and material handling activities.
• Operate forklifts and other warehouse equipment as needed.
• Maintain accurate inventory records using Sortly and other tracking systems.
• Ensure warehouse organization, cleanliness, and compliance with company safety standards.
• Identify operational concerns and implement practical solutions.
• Serve as a primary point of contact for customer and site operational needs.
• Travel between assigned warehouse locations as business needs require.
• Supervise and coordinate warehouse personnel, including temporary staffing agency employees.
• Make hiring and termination decisions in accordance with company policies and established procedures.
• Conduct interviews, participate in employee selection, and coordinate onboarding and training.
• Assign daily tasks, monitor productivity, and ensure work is completed accurately and efficiently.
• Provide coaching, feedback, and performance management.
• Address employee concerns and coordinate with Human Resources when appropriate.
• Monitor attendance, scheduling, and staffing requirements.
• Maintain appropriate documentation related to personnel and operational matters.
• Perform general administrative duties necessary to support daily warehouse and site operations.
• Prepare and maintain reports, spreadsheets, schedules, and operational records.
• Enter and update information in inventory tracking systems and company databases.
• Maintain accurate employee attendance and timekeeping records.
• Coordinate communication between warehouse employees, temporary staffing agencies, customers, and company leadership.
• Assist with employee onboarding paperwork and other administrative documentation.
• Manage email correspondence, telephone communications, and routine office responsibilities.
• Organize and maintain electronic and physical records.
• Coordinate supply orders, equipment needs, and other site-related administrative activities.
• Assist management with additional administrative and operational projects as needed.

Requirements

• Previous experience in warehouse operations, logistics, or site management required.
• Previous supervisory or leadership experience preferred.
• Strong administrative and organizational skills.
• Proficiency in Microsoft Office, including Excel, Word, and Outlook.
• Experience with inventory management systems; Sortly experience preferred.
• Forklift operation experience required.
• Strong written and verbal communication skills.
• Ability to manage multiple responsibilities and prioritize effectively.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently with minimal supervision.
• Ability to lift up to 50 pounds, with or without reasonable accommodation.
• Valid driver's license and ability to travel approximately 75% of the time.