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Shift Lead (Key Holder)

Sandbox VR·Oak Brook, IL
part timeOak Brook, IL

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AT A GLANCE

StoresLead levelPart Time
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Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the in

About the role

Who We Are: We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE.

Responsibilities

  • Create Unforgettable Guest Moments
  • Greet guests with energy and invite them into an exciting, welcoming environment
  • Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
  • Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
  • Be a Tech & Experience Expert
  • Master our proprietary tech and keep gear calibrated
  • Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
  • Communicate with management and tech support when issues arise, clearly and quickly
  • Keep Things Running Smoothly
  • Maintain a spotless, high-energy store that meets Sandbox VR standards
  • Sanitize gear thoroughly and display materials/gift cards to brand expectations
  • Prepare iPads, body trackers, and gear before and after every session
  • Shift Leadership & Coaching
  • Open/close the store, manage daily audits, break schedules, and labor spend
  • Run shift check-ins, coach in real time, and train new hires
  • Ensure team performance, morale, and guest service standards remain high

Benefits

  • Paid sick time + 401(k) match
  • Commuter benefits (transit + parking)
  • Referral bonuses + employee discounts
  • Free VR sessions
  • 401(k)
PostedNot listed
Statusactive
CommuteDistance only

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