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Operations Analyst - US Government Security
full timePalo Alto, CA
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AT A GLANCE
SalesFull Time
A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missin
About the role
A World-Changing Company
Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.
The Role
As an Operations Analyst supporting our US Government teams, you keep the mission moving by tracking and stabilizing projects, removing roadblocks, owning operational outcomes, and staying two steps ahead so the team can focus on what they do best.
This role demands a varying range of responsibilities; you could be managing a classified facility and vendors one hour and scoping process improvement initiatives the next. You're a first-responder by instinct, a systems thinker by habit, someone who finds order in ambiguity, sees friction as a problem worth solving and shows up everyday with a Get Things Done mentality. Communication and attention to detail are core to how you operate, not afterthoughts.
You'll be part of a high-accountability, high-expectation team that is just as invested in each other's success as they are in Palantir's mission. Feedback isn't just welcomed here, it's how we get better.
Responsibilities
- Serve as the first-responder for technical and non-technical issues, troubleshooting and resolving challenges with a solutions-first mindset.
- Own and manage all aspects of facility operations, from desk configurations and IT setups to HVAC and COMSEC, coordinating across internal teams and external vendors to keep the environment running at a unified high standard.
- Support the team and project delivery by identifying and reducing bottlenecks, blockers, or friction.
- Craft and implement processes or tools to reduce friction and optimally utilize resources.
- Partner with Palantir stakeholders to spot gaps in process, scope projects / initiatives, and deliver results on-time, on-budget, and at a high-quality bar.
- Leverage the collective knowledge of the team – learn and develop expertise to cover a critical gap or bolster important efforts and projects, internalize feedback, and invest in your personal growth.
Requirements
- A US security clearance at the Secret designation or above.
- Experience in desktop or user support in a fast-paced classified environment.
- Must reside within 60 minutes of the office.
- Ability to travel 10-25%.
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