In-House Tailor (12 South)

About the role

Responsibilities

• Perform high-quality alterations and repairs on Buck Mason garments, including hemming, tapering, sleeve adjustments, waist adjustments, and other fit modifications.
• Conduct fittings with customers and make thoughtful recommendations based on their needs, preferences, and the construction of the garment.
• Partner closely with the sales team to provide a seamless customer experience from purchase through final fitting.
• Communicate clearly with customers about recommended alterations, timing, and garment care.
• Manage alteration requests and ensure completed work is delivered accurately and on time.
• Maintain a high standard of craftsmanship, consistency, and attention to detail.
• Inspect garments before and after alterations to ensure quality.
• Maintain a clean, organized, and professional tailoring workspace within the store.
• Properly operate and maintain sewing machines, tools, and equipment.
• Support the broader store team during busy periods and contribute to an elevated store environment.
• Share knowledge of garment construction, fit, and product details with the retail team.

Requirements

• 2+ years of professional tailoring or alterations experience.
• Strong sewing and garment construction skills.
• Experience with menswear preferred.
• A strong understanding of fit, proportion, and garment construction.
• Excellent attention to detail and pride in craftsmanship.
• Comfortable conducting fittings and working directly with customers.
• Strong communication and interpersonal skills.
• Ability to manage multiple alteration requests while meeting deadlines.
• Comfortable working independently while being an active part of a retail team.
• A genuine appreciation for clothing, craftsmanship, and quality.
• Flexibility to work a retail schedule, including weekends, holidays, and other high-volume periods as needed.