active · Approximate location
Site Reliability Engineer II
full timeAustin, TX/Akron, Ohio/Irvine, CA
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AT A GLANCE
Product EngineeringFull Time
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch resul
About the role
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
This role requires a hybrid work schedule based out of one of our office locations: Austin, TX; Irvine, CA; or Akron, OH.
The Site Reliability Engineer II will be responsible for supporting, enhancing, and maintaining Restaurant365’s cloud infrastructure and applications. Qualified candidates will demonstrate growing expertise in site reliability practices, with skills in incident response, system monitoring, automation, and performance troubleshooting. You will collaborate with DevOps, development, and infrastructure teams to resolve moderately complex issues, propose improvements, and strengthen the reliability, scalability, and security of our SaaS platform.
Responsibilities
- BS in Computer Science, Information Systems, or related field (or equivalent experience).
- 2–4 years of experience in site reliability engineering, DevOps, or cloud operations.
- Experience with cloud platforms (Azure or AWS), including services such as AKS, ECS/EKS, Functions/Lambda, S3, and Blob storage.
- Proficiency with infrastructure-as-code and automation (Terraform, Ansible, YAML, Python, Bash, PowerShell).
- Strong Linux engineering skills; working knowledge of Windows administration.
- Experience supporting production environments and participating in on-call rotations.
- Familiarity with web servers and middleware (Nginx, Apache Tomcat).
- Experience with CI/CD tools (GitLab, Git, or similar).
- Strong written, oral, and interpersonal communication skills.
- Experience with monitoring tools (Prometheus, Grafana, ELK, Site24x7, Nagios).
- Knowledge of performance analysis and system vulnerability remediation.
- Cloud certification (AWS or Azure) preferred.
- Familiarity with restaurant industry SaaS platforms and customer-facing applications.
Benefits
- This position has a salary range of $98,583-$138,016 annually. The above range represents the expected salary range for this position. The actual salary may vary based upon several factors, including, but not limited to, relevant skills/experience, time in the role, business line, and geographic location. Restaurant365 focuses on equitable pay for our team and aims for transparency with our pay practices.
- Comprehensive medical benefits, 100% paid for employee
- 401k + matching
- Equity Option Grant
- Unlimited PTO + Company holidays
- Wellness initiatives
- 401(k)
- PTO
- Equity
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