active · Approximate location
Instructional Video Editor
full timeMexico City
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AT A GLANCE
MexicoFull Time
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch resul
About the role
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, centralized solution for accounting and back-office operations for restaurants. Restaurant365’s culture is focused on empowering team members to produce top-notch results while elevating their skills. We’re constantly evolving and improving to make sure we are and always will be “Best in Class” ... and we want that for you too!
The Renewal Specialist owns the commercial renewal process beginning 120 days prior to contract expiration, including CPQ Renewal Opportunity management, quote creation, and forecast accuracy.
While the Renewal Specialist owns renewal execution mechanics, pricing changes that result in contraction require documented alignment from the assigned Customer Success Manager (CSM), who retains churn accountability for their Book of Business.
The Renewal Specialist ensures:
Contraction rationale is documented in the Renewal Opportunity
Forecast adjustments reflect approved revenue changes
No renewal proceeds without cross-functional visibility
Accurate and timely records of renewal activities in CRM and ERP tools (e.g., Salesforce, CPQ systems, Intacct)
Responsibilities
- 4+ years of experience in 3D video animation, video editing, motion design, or instructional media production.
- Proficiency with 3D animation tools, Blender, Adobe Creative Suite (Premiere, After Effects), and Camtasia.
- Demonstrated ability to produce 3D graphics using Blender, original media assets, animation, and visual narratives to specification.
- Fluent English proficiency, written and verbal, sufficient to produce client-facing narration and on-screen text.
- Familiarity with LMS platforms.
- Strong project management and organizational skills, with experience managing multiple concurrent projects.
- Excellent collaboration and communication skills across multidisciplinary teams.
- Ability to leverage large language models (LLMs), custom GPTs, or AI workflows to enhance production efficiency.
- Experience within SaaS, restaurant, or technology education contexts.
- Background in instructional design or learning and development.
- Experience mentoring peers in storytelling, visual design, or production processes.
Benefits
- Law Benefits
- Major Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Meal Vouchers
- 30-day Christmas bonus
- Saving Fund
- And more!
- Health insurance
- Dental
- Vision
- Bonus
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