Finance Manager

Our Story We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us. Tiffee Companies is a growth oriented remodeling company with operations in Oregon, Washington and California. We are looking for a driven individual to work with our customers to provide financing solutions for their home improvement projects. The customer interaction is primarily accomplished over the phone and by email. There is no cold calling required in this position as you will work directly with our Sales Team who has already gathered the credit application. We are partnered with several lenders and our Finance Managers work with them to place our customers in the best loan for their project.Major Duties and Responsibilities:Working with customers to process applications and get finance documents completed and signedPartnering with lenders and proactively working to find approval solutionsAssist customers in completing loan applications over the phone and/or electronicallyCollate, analyze, and evaluate information & documentation in support of loan applicationsWork with Accounting and backend partners to ensure financing is secured at project completionAssist in obtaining signed completion certificates where necessary to close out financing on projectsCalculate finance approval statistics and provide reportingCorrespond with customers and team members to resolve questions regarding application informationProvide information on consumer loan products that best meet the member’s individual needs and circumstances.Maintain and grow relationships with banking partnersExpectations:Provide exceptional customer service to our membersAbide by all applicable policies, procedures, and regulationsWork proactively to build relationships necessary to meet set goals for the positionEffectively assist customers through the loan application and approval process, educating them about loan issues as neededEffectively prepare loan documentation for processing, ensuring it is complete and accurateAssist in managing risk through diligence in the information gathering processProvide timely, service-oriented feedback to applicants regarding the status of their loansMaintain a strong working relationship with our internal and external partnersTiffee Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.Job Type: Full-timeSalary: $65,000.00 - $75,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee discountFlexible spending accountHealth insuranceLife insurancePaid time offVision insurancePhysical setting:OfficeSchedule:8 hour shiftMonday to FridaySupplemental pay types:Bonus payWork Location: One location Closed View public job page