Assistant General Manager- Sacramento, CA

About the role

Responsibilities

• Administrative:
• Manage office operations, including correspondence, scheduling, and supply orders.
• Assist with board and annual meeting preparations, including agendas, notices, reports, and minutes.
• Maintain vendor files, insurance certifications, and compliance records.
• Update association profiles, calendars, contracts, website, and communication platforms.
• Process electricity charges and coordinate billing with Accounts Receivable.
• Support the GM with Action List updates and other tasks as assigned.
• Architectural Review:
• Liaise with the Architectural Review Committee, schedule meetings, and take minutes.
• Communicate with homeowners regarding construction approvals, monitor progress, and handle deposits/refunds.
• Coordinate inspections and sound testing as needed.
• Member Services/Hospitality:
• Address resident concerns and complaints.
• Issue access devices and assist new owners with registration.
• Supervise, train, and schedule front desk and access control staff.
• Provide backup support for front desk staff when needed.
• Accounting:
• Process accounts receivable and service charge forms.
• Review and approve invoices and follow up on past-due balances.
• Prepare the monthly Delinquency Report.
• Miscellaneous:
• Serve as Manager on Duty in the GM’s absence.
• Conduct routine inspections of common areas and create work orders as needed.
• Review daily reports and ensure proper filing and distribution.

Requirements

• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
• Minimum of a High School Diploma or equivalent. Bachelor's degree in hospitality, business administration or a related field preferred.
• Minimum of 3-5 years of relevant experience with at least 2 years of supervisory experience in property management, and or hotels. Luxury experience preferred.
• Software Proficiency: Utilizes Microsoft Word, Excel, PowerPoint, and other PC-based programs for daily duties.
• Communication: Excellent verbal and written communication.
• Adaptability: Responsive, flexible attitude with an eagerness to take initiative.
• Project Management: Ability to plan, organize, and prioritize responsibilities to meet deadlines.
• Teamwork: Ability to work effectively in a team environment and build strong relationships with others.
• Board Meetings: Must attend board meetings as needed.

Benefits

• Vision