Office Manager

About Bone Dry Roofing: Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Office Manager to join our team. This is an onsite position for our Sarasota, Florida Commercial Roofing Division office location. Benefits & Compensation Pay of $18-20/hourly depending on experience Medical, Dental, and Vision Insurance plans available to full-time employees Company Paid Life, & Short-Term Disability Insurance up to a specified amount +More options including Voluntary Life, Accident, Critical Illness and Hospital Indemnity Plans 401K Plan with Company Match Paid Time Off and Paid holidays (after 90 days of service, in accordance with company policy) Company truck and fuel provided for company use Weekly Pay Opportunities for career advancement and skill development Job Overview Bone Dry Roofing is selectively seeking an Office Manager, this role is ideal for an organized communicator with a passion for developing relationships, improving processes, and delivering exceptional customer service. Responsibilities Support scheduling, coordination, and general office operations Answer, manage, and document incoming phone calls with accuracy and professionalism Provide consistent, high-quality customer service in every interaction Serve as a primary point of contact for internal teams and external customers Maintain organized records, documentation, and communication logs Assist with resolving customer inquiries and ensuring timely follow-up Send roof orders to the Distributor. Send payment links and reminders after each project. Accounts Receivable and follow up tasks. Facilitate the closing process of each completed project Collaborate with team members to support efficient workflow and operations Assist new employees with completing onboarding paperwork Other office duties as assigned Qualifications 2+ years of office, administrative, or related experience Experience answering, documenting, and managing phone communications High school diploma or equivalent Valid driver’s license Ability to pass a background check and pre-employment drug screening Strong organizational and time management skills Excellent communication and interpersonal abilities Consistent focus on delivering professional customer service Ability to multitask and remain composed in a busy office setting