Applications Engineer

About the role

Responsibilities

• Prepare and optimize files for printing using Velo3D’s Flow software with a full value stream understanding of engineering requirements: printing, post-processing, lead times, and economic implications.
• Design, modify, and analyze complex geometries in CAD software.
• Interact and communicate directly with customers professionally and effectively and generate proper customer feedback to direct internal development.
• Perform highly technical hands-on tasks independently on and off-site for extended periods of time.
• Ensure customer production success via training and educating customers on Velo3D software, technology applications, and design guidelines.
• Operate metal additive manufacturing machines safely. Always wear appropriate PPE and obey safety protocols. Machines pose hazards associated with lasers, electronics, mechanical devices, and metal powder.
• Lift heavy metal parts and associated equipment up to 50 lbs.
• Expected travel 10-20% of the time to customer sites and on-site to Fremont.
• Work effectively with teams across multiple departments on technical projects.
• Troubleshoot software and hardware anomalies in the system using monitoring software, machine schematics, written procedures, and internal support.
• Maintain strong organizational skills with regards to documentation, software analysis, and project management.

Requirements

• Bachelor’s degree in Mechanical or Aerospace Engineering, Material Science or related field.
• 3-4 years of experience
• Customer facing engineering roles.
• Metal additive manufacturing design, manufacturing, or production.
• CAD expertise (Solidworks, Siemens NX, AutoCAD, CATIA, etc.).
• Hands on experience with machine tools: CNC machining, semiconductor, additive manufacturing, heavy lab, or other related equipment.
• Dealt with critical or regulated industries like aerospace, defense, semiconductor, etc.