Inbound Inventory Associate

About the role

Responsibilities

• Daily pickup of USPS mail from the mail room
• Maintain daily logs of incoming packages from all carriers
• Scan in, distribute, and notify Inventory Controllers and staff members of delivered mail/packages
• Process returns and upload documents
• Complete refund transactions of returned product
• Inspect returned product for damages and quantity discrepancies, and re-route damaged product accordingly
• Use RM and WMS software systems fluently
• Respond to returns related inquiries in a timely manner
• Communicate problems in a clear, concise way to other departments via Slack
• Collaborate closely with members of the Customer Support team to ensure smooth transfer of repairs
• Develop familiarity with the company’s product line
• Label, sort, and stage incoming product
• Restock and organize all inventory locations daily, including moving items to designated storage areas. May be required to squat, frequently bend, or utilize a step stool to retrieve stock located at various heights
• Perform daily cycle counts
• Investigate and resolve inventory discrepancies
• Ensure damaged goods are flagged and removed from inventory
• Work with the rest of the team to ensure inventory accuracy
• Support receiving, picking, and shipping teams with inventory related questions or issues
• Must be able to work independently
• Must keep a clean and organized work station
• Some tasks require the ability to stand for prolonged periods of time with occasional walking; while other tasks require the need to sit for 75% of your shift; you will need to use both hands and wrists for repetitive motion
• Promote a respectful environment through collaborative teamwork and maintaining personal ownership of results
• Willingness to support various teams to assist with operational needs
• Basic mathematical and computer skills required