Talent Operations Manager (Spanish Bilingual Required)

As a Talent Operations Manager for our DFW market, you'll own the end-to-end talent acquisition and placement process for Buildforce electricians in the metro. This is an in-market, "run your own branch" role: you'll partner closely with our in-market Account Executive and Senior Talent Operations Manager to build a high-quality pool of electricians and place candidates on commercial construction projects. This is a full-cycle recruiting position that requires the ability to context-switch in a dynamic environment and use modern tools to run an efficient recruiting process. You must live in the Dallas area. This is an in-person, hybrid role — it is not a remote position. Responsibilities of the Role • Sourcing: Using job boards, referrals, and other channels to source high-quality electricians for commercial construction job sites • Interviewing: Conduct quality interviews effectively and always on time. Coach new electricians on the Buildforce process and expectations. Pay negotiation skills are critical during the interview process. • Placements: Work as a team to achieve monthly placement goals with quality and retention in mind. Provide a “white-glove” experience for priority placements for high-profile and new customers. • Operational Expertise: Many commercial construction job sites require operationally complex and administrative hurdles. Need to have strong organizational skills to manage this operational complexity (maintaining records and documentation). • Technical Support: Complete a Buildforce introduction and teach electrician prospects how to use the Buildforce App and complete their “profile”. • Customer Support and Field Management: Providing delightful customer experiences through inbound emails, text messages, chats, and phone calls. Listen to concerns, resolve problems, and offer the best recommendations to electricians utilizing the Buildforce App. • Relationship-Building: Apply exceptional follow-up and time management skills to cultivate relationships with electricians. • Cross-Functional Collaboration: Work cross-functionally to ensure electricians are equipped with technical and functional knowledge about our Buildforce platforms. This requires close collaboration with our Sales, Support, and Product teams. • Strategic Projects: We are constantly improving the Talent Operations team at Buildforce, and you will work on projects that help our team “raise the bar” • Market Ownership: Act as the operator of the DFW market — partner with the in-market Account Executive to convert demand into placements, and use judgment to weigh proactive vs. reactive recruiting approaches as the market matures. Hard Skills Required • High-velocity recruiting experience — this is critical. Ideally from an environment with 200+ touches/week or 20+ interviews/week. • Bilingual — Spanish & English required. • Staffing, construction, or blue-collar industry experience strongly preferred. Light industrial, construction, and blue-collar staffing backgrounds are the best fit. • Small-business or early-stage company experience — you're comfortable without a lot of red tape or process handed to you. • Excellent communication and organizational skills. • Tech-savvy — comfortable troubleshooting and picking up new tools quickly. Soft Skills Required • Empathy & relationship-building — you put yourself in the other person's shoes. • Tenacity & self-motivation — an "I've got it" mentality. • Ownership — you're comfortable running your market like your own branch. • Resiliency & adaptability — you thrive with ambiguity, not despite it. • Team player — you lean on Sales and Ops rather than going it alone. • Willingness to ask questions and learn. What Tends to Work Well • 2+ years or more in a single role is a good sign — enough time to work through real adversity and challenges. • Candidates who've done full-cycle, high-volume recruiting (not just sourcing or just interviewing). What Tends Not to Work Well • Backgrounds that are primarily non-recruiting and in unrelated industries (e.g., hospitality/retail, logistics/manufacturing, property management, education, medical). • A pattern of short (sub-1-year) stints across multiple employers. • A strong preference for fully remote work — this is an in-person, in-market role. Buildforce’s Benefits & Perks: • Hybrid (Working from Buildforce’s Richardson office in DFW 3-4 days a week) • Time Off & Holidays • Parental Leave Policy • Healthcare - Medical, Dental & Vision • 401(k) with an employer match of 50% on the first 6% of your salary. • 360 Annual Peer Reviews with Opportunities for Growth