Acquisition Operations Associate

About the role

Responsibilities

• Coordinate the creative process from brief through delivery, keeping priorities, deadlines, feedback, and approvals organized.
• Work with internal creatives, agencies, and creators to develop assets for paid media and acquisition campaigns.
• Maintain an organized creative library and testing tracker so the team can easily access assets and understand what’s running.
• Track creative performance and help translate learnings into new briefs, iterations, and testing ideas.
• Maintain recurring reports on acquisition spend, campaign performance, creative results, and partner activity.
• Help monitor key metrics, including acquisition cost, conversion rates, customer value, and payback.
• Check data for accuracy, flag discrepancies, and coordinate with acquisition and data teams to resolve issues.
• Summarize results into clear takeaways that help the team prioritize next steps.
• Support day-to-day coordination with agencies, affiliates, creators, and other marketing partners.
• Manage deliverables, timelines, asset requests, tracking links, and campaign launch requirements.
• Maintain partner trackers and support invoice reconciliation and budget tracking.
• Prepare performance updates and keep follow-ups and action items moving.
• Support go-to-market execution for new products, features, promotions, and acquisition offers.
• Coordinate with product, creative, retention, and compliance teams to ensure campaigns have accurate messaging and launch on schedule.
• Help maintain and test acquisition touchpoints, including landing pages, app store assets, and onboarding experiences.
• QA customer journeys, promotional messaging, and tracking before launch, and flag opportunities to improve conversion.
• Monitor competitor offers, creative, and customer experiences to inform new ideas.