Relationship Manager - Active Trading Clients

Key Responsibilities: • Demonstrate a strong interest in short-term trading and a sound understanding of equity markets and relevant financial derivatives. • Monitor market trends and client trading preferences, build trusted relationships with clients, and provide timely, professional and compliant market information and trading-related support to contribute to team objectives. • Maintain effective client relationships, respond to client enquiries relating to transactions and account services, and enhance client engagement and retention through needs-based and compliant service. • Provide regular market updates and analysis to clients; respond promptly to daily enquiries and service requests; and handle client feedback, complaints and issues in accordance with internal procedures to maintain a high standard of client satisfaction. • Strengthen long-term client relationships and client loyalty through one-to-one engagement, client seminars, investment strategy briefings, investor education sessions and other approved client engagement activities; identify appropriate referral opportunities in line with clients’ needs and internal policies. Requirements • Bachelor's degree or above, majoring in finance, economics or related fields is preferred • Proficient in Cantonese and Mandarin as working languages, English fluency is a plus • Eligible Hong Kong work visa (e.g., IANG, TTPS, QMAS) • Solid basic knowledge of Financial Market, proficiency in the trading rules of complex financial derivatives such as options • 2 years or more of experience in complex derivatives trading, and personal high-frequency trading experience is preferred • Passionate about the trading sector, familiar with the characteristics of short-term trading client groups, equipped with keen market insight, strong trading thinking and psychological gaming ability, capable of independently analyzing market trends and formulating short-term trading strategies • Possess excellent communication skills, strong teamwork spirit and a keen sense of purpose; customer-oriented with sound service awareness, capable of delivering exceptional quality services to clients; customer-oriented with sound service awareness, capable of delivering exceptional quality services to clients • Candidates with experience in brokerage derivatives trading, customer transaction operation services, and risk compliance awareness will be given priority. • Candidates holding Type 1 and Type 4 licenses issued by the Securities and Futures Commission of Hong Kong, or having passed Papers 1,7 & 8 of the Securities and Futures Examination will be given priority