Lead Barista

About the role

Responsibilities

• Be an extension of the Thuma retail team and create an environment where people like to spend time.
• Manage cafe inventory, assist in placing orders, and monitoring stock levels in collaboration with the Store Manager.
• Ensure compliance of local health regulations are closely followed.
• Oversee daily cafe operations, including opening and closing procedures.
• Mentor baristas, providing guidance and training.
• Ensure exceptional coffee quality through proper brewing techniques and recipe adherence.
• Create and maintain a positive and collaborative work environment.
• Handle customer inquiries, feedback, and resolve issues promptly.
• Collaborate with management to optimize cafe efficiency and performance.
• Uphold Thuma's commitment to ethical business practices, sustainability and 6-star customer service.
• Have great communication between cafe and retail teams to ensure the cafe is covered and all customers are being assisted in a timely manner.
• Develop and implement new coffee offerings and seasonal promotions.
• Previous experience as a Lead Barista or similar role in a cafe.
• This job requires the ability to work in-person at the Thuma Cafe in Cherry Creek.
• This job requires availability to work flexible hours including weekends and holidays.
• You’re a people person and like interacting with others.
• Extensive knowledge of coffee brewing techniques, espresso preparation, and latte art.
• Possess a Denver Food Safety Manager card or be willing to obtain one.
• Proven leadership skills with the ability to motivate and inspire a team.
• Excellent organizational and multitasking abilities in a fast-paced environment.
• Strong communication skills and a customer-centric approach.
• Ability to be mobile on the sales floor for extended periods.
• Capacity to lift and move medium to large items, up to 75 lbs., using proper equipment and safety techniques.