Salesforce Automation Sr Engineer

About the role

Responsibilities

• Contribute to the end-to-end delivery of Salesforce change requests, from analysis and design through development, testing, and deployment.
• Design, develop, and maintain Salesforce customizations across Sales Cloud and GTM-facing applications using Apex, Lightning Web Components (LWC), Flow Builder, and declarative tools.
• Partner with the Salesforce Automation Team Lead and Technical Product Manager to understand business requirements, estimate effort, and execute work from the GTM backlog.
• Ensure solutions are scalable, secure, maintainable, and aligned with Salesforce governance and platform standards.
• Participate in troubleshooting, root-cause analysis, and resolution of complex Salesforce issues.
• Support ongoing platform enhancements while balancing business priorities and technical quality.
• Identify opportunities to improve business processes through automation, configuration enhancements, and self-service capabilities.
• Contribute to the continuous improvement of Salesforce delivery processes, intake mechanisms, and operational efficiency.
• Support Salesforce platform governance through adherence to coding standards, documentation practices, and deployment processes.
• Advocate for reusable components, automation best practices, and scalable platform design.
• Participate in code reviews, technical discussions, and platform improvement initiatives.
• Work closely with Salesforce platform teams in India and global stakeholders to deliver business value.
• Support the execution of Salesforce initiatives while maintaining alignment with long-term platform strategy and architecture.
• Participate in sprint planning, backlog refinement, technical reviews, and delivery ceremonies.
• Communicate proactively regarding progress, risks, blockers, and dependencies across multiple time zones.
• Build trusted relationships with technical and non-technical stakeholders across the organization.
• Continuously expand Salesforce platform expertise and stay current with new platform capabilities and best practices.
• Learn from senior engineers and platform leaders while contributing to a culture of collaboration and continuous improvement.
• Support knowledge sharing and contribute to team documentation and best practices.
• Stay informed on emerging Salesforce technologies, automation capabilities, and GTM platform trends.