Front Office Representative (Flex) - San Diego

Planned Parenthood of the Pacific Southwest is one of the largest providers of sexual and reproductive healthcare in Southern California, operating 20 health centers throughout our three-county region. Check out our new video, "We are Planned Parenthood of the Pacific Southwest” for more information about our organization: https://bit.ly/WeArePPPSW. Care. No Matter What. We are seeking a Front Office Representative for our Health Center in San Diego, CA. The Front Office Representative is responsible for ensuring positive patient experience during their visit to the health center. This role is responsible for waiting room management, all aspects of check-in including greeting patients, appointment scheduling, registering patients into our EHR, and enrolling patients into available funding programs, and verifying patients' insurance. The Front Office Representative educates the patient on their financial responsibilities for the visit and available funding sources. This role is responsible for charge reconciliation, explains the details of payor contracts to patients, time of service payment collections, appointment scheduling, billing processes, quality assurance, and reporting. Compensation is $23.00/hr to $23.75/hr. *Flex positions will receive an additional differential rate and mileage reimbursement.