Solutions Engineer

About the role

Responsibilities

• - New Functionality & Bug Fixes: Develop new functionality and complete bug fixes based on user stories, ensuring high-quality software delivery that earns the confidence of testers and stakeholders. - Core Development Skills: Apply a solid foundation in core development principles, using technologies like Javascript (Angular), HTML, and CSS to enhance or build new functionality. - Code Reviews & Collaboration: Participate in code reviews, providing and receiving constructive feedback. Collaborate effectively with developers using tools like JIRA and Git, and maintain positive working relationships within the Agile team and stakeholders. - Build & Deployment proficiency: Maintain full knowledge of the team's build system and deployment pipeline, ensuring smooth development and operational processes. - Feature Ownership & Design: Take ownership of features from design through implementation, making trade-offs in technology decisions, and ensuring proper documentation from design to code comments. Keep team documentation up to date. - Drive Operational Excellence: Identify and eliminate persistent root causes affecting customers and the team, driving operational excellence in development and deployment. - Operational Support & Problem Solving: Participate in on-call rotations, responding to and resolving operational issues, collaborating with developers to identify root causes, and taking initiative to fix critical issues without needing assignments. - Cross-Team Communication & Representation: Communicate effectively across teams, working closely with CloudOps, DevOps, Product, Design, and other stakeholders, and represent the team when interacting with external parties like Team Leads and other departments. -Use inline code-completion tools as part of your daily IDE workflow, with guidance from senior developers on validating suggestions. -Use conversational AI assistants to support debugging, understanding unfamiliar code, and drafting documentation. -Verify AI-generated output before submitting it for review — check correctness and flag anything you're unsure about. -Learn to recognize which tasks are well-suited for AI assistance versus tasks that need more careful human judgment. -Document what worked and what didn't when using AI tools, and share those learnings with your team.
• - 3+ years of experience in software development, delivering high-quality software. - In-depth knowledge of JavaScript, HTML, CSS, and core web development principles, frameworks and patterns. - Experience in cloud technologies, microservices, DevOps practices, and CI/CD pipelines. - Knowledge of version control systems such as GitHub, as well as with Network and Browser debugging tools (Chrome DevTools, Postman, Fiddler). - Proven experience with Scrum/Agile methodologies with changing priorities and working in geographically distributed cross-functional teams. - Strong communication, time management, interpersonal and team-building skills