Manager, Card Business Development & Operations

About the role

Responsibilities

• Define and execute card business strategy, supporting the launch and expansion of virtual cards, physical cards and wallet products across multiple markets.
• Lead end-to-end card program launches, working closely with Product, Compliance, Risk, Engineering and external partners to ensure successful delivery.
• Manage relationships with issuers, processors, BIN sponsors, card manufacturers and wallet partners to support business growth and operational excellence.
• Coordinate digital wallet integrations including Apple Pay, Google Pay and other regional wallet solutions.
• Manage physical card operations including vendor onboarding, card production, fulfillment and logistics.
• Negotiate commercial agreements and pricing structures with partners and vendors to achieve competitive commercial terms.
• Develop scalable SOPs and operational processes to improve launch efficiency and user experience.
• Monitor business and operational performance, identify bottlenecks and drive continuous improvements through data analysis.

Requirements

• 5+ years of experience in cards, payments or fintech industries.
• Proven experience launching or operating card programs, including virtual cards and/or physical cards.
• Experience participating in or leading 0-to-1 card program launches, including cross-functional coordination and partner management.
• Familiarity with card ecosystem and industry standards.
• Experience working with one or more of digital wallet, Physical card manufacturers, Issuers or BIN sponsors, Card processors, Payment or fintech partners.
• Prior experience in Visa, Mastercard, fintech issuers, processor companies or crypto payment companies is a plus.
• Experience supporting Apple Pay or Google Pay integrations.
• Experience launching cards across multiple geographies.
• Experience with physical card production and vendor management.
• Experience in crypto, fintech or global payments companies.