Vendor Sourcing Specialist

About the role

Responsibilities

• Interview, identify and qualify new vendors in assigned market and service lines; establish and grow relationships with vendors through direct communication to achieve seamless, high-quality service and advantageous pricing
• Negotiate pricing and service terms with vendors for contracted services while maintaining margin requirements
• Communicate with vendors on insurance and other compliance requirements; ensure vendor meets the minimum requirements to work for the Company
• Ensure proper and timely onboarding of new client accounts; initiate the recurrence of existing seasonal accounts
• Analyze opportunities and risks with vendors and vendor onboarding team; recommends resolution to leadership
• Analyze location alignment and capacity opportunities; recommends improvements to leadership
• Understand varying scopes of work of our clients and convey those requirements to vendors
• Establish and grow relationships with vendors
• Take ownership of complex issues escalated by the client independently and with a sense of urgency; maintains responsibility for ultimate resolution and escalates the most consequential issues to department leadership with actionable recommendations for solutions
• Work with operations team to identify and terminate underperforming vendors
• Foster a positive team environment
• Ensure confidentiality and accuracy of internal and external data
• Perform ad-hoc projects and other duties as assigned
• Must be available to adjust work schedule during high peak periods when necessary
• Travel, as needed, to meet vendors and assess and identify opportunities of growth or improvement of processes (potential travel of 10%)
• Excellent Microsoft product skills - high-level experience with Excel and Word required
• Experience/ability to setup/lead meetings or plan remote business events required
• Bachelor’s degree or related experience
• Experience in Facilities, Supply chain, or Procurement preferred
• 3-5 years customer service or related experience preferred